As I write this, I’m sitting at the Dallas airport, suffering through a 3 hour delay on my flight to Washington D.C. to present at our 2nd Agile in Action Roadshow with our friends from Electric Cloud, Perforce, and VersionOne. As I have the time, I’ve been reflecting on my time here in Dallas, and the phrase “Everything is big in Texas” is bang on. Before I get to that though, I have to say that I do love Dallas…I’m not totally sure, but I truly believe I’m treated a little more special because of my last name (which I casually mention whenever I get the chance). Nothing like having the same surname as a famous coach from the Dallas Cowboys!

Okay, so why do I think the Everything is big in Texas is accurate. For starters, my big delay is due to a big thunderstorm. My rental car preference is a Compact car, and what do I get? A Yukon…I’m not sure what is bigger, this vehicle, or the Canadian Territory with the same name.

I saw big hair, big hats, big rings, big belt buckles, big omelets, big waffles, and big enchiladas. What I also saw was a big enthusiasm for Agile development. We had a great turnout that was fully engaged from the instant the roadshow began, asking questions wanting to know more, sharing their experiences with others, visiting with the vendors and not leaving until they got the information they needed. I wrote a few weeks ago about Agile adoption and where it currently was, and participating in this event, and speaking with the attendees, it allowed me to gain some additional data points that only strengthened my beliefs on this…Agile is definitely growing, and in all industries. As I said before, I truly believe almost all organizations have some Agile developments teams.

Hopefully the enthusiasm I encountered in Dallas will follow us to Washington D.C. And I’m thinking I may want to introduce myself as Todd Ovechkin…

So awhile back, I was begging for some good statistics on Agile adoption, since at that time, there really wasn’t anything substantial to sink your teeth into. Well, a new report from Forrester came across my desk, and it helped to strengthen what most people believe…that Agile processes have overtaken Waterfall as the development methodology of choice. In this report, which cites information gathered from a Q3 2009 survey of IT professionals, it states that 35% of respondents said that Agile most closely reflected their development process, while waterfall processes came in at 13%. I would even argue that iterative development could possibly be included in the Agile bucket, not because it is full-fledged Agile, but it is a baby-step in Agile’s direction. Perhaps I’m stretching things there…

Secondly, the data supports the fact that people are adopting the aspects of Agile that work for them and there’s no monolithic Agile implementation approach, something that is consistent with the many Agile teams I’ve spoken to over the last 3 ½ years or so. I’d be curious to know how many teams out there are doing , say, Scrum “by the book”…if there is such a thing.

Finally, the other thing that the report hinted at, that I have seen firsthand, is that while most organizations are not completely Agile today, they almost all have some groups that are. I honestly believe that the percentage of organizations that have small pockets of groups doing Agile development is very high…perhaps in the 80s or 90s. I don’t have any hard data on this point, this is more of a gut-feel, but I would be interested to hear from our readers as to what they think.

I just couldn’t resist using the classic spaghetti Western as the title for this instalment of my Going Agile series because it a) it was an awesome movie, and b) it truly sums up that 1^st iteration of ours. My last post was all about the 1^st iteration planning meeting, and how it was such an exciting and productive time for our team. We came out of that meeting a little weary, but extremely motivated to get to work. We were also just a tad naive.

The next 2 weeks were a roller coaster as we cut our teeth with Scrum. First the good:

• Communication: the interaction amongst the team members was definitely improved. If someone needed an answer to something, they immediately sought out help. The team realized that if they didn’t get timely answers, tasks wouldn’t get done. They really didn’t want to say those dreaded 2 words, “nothing finished”, in the daily scrum meeting.
• Meetings: The daily Scrum meetings were kept short and  sweet as everyone said what tasks they had finished, what they were working on, and if there were any roadblocks in the way. If something required further discussion, a break out meeting with the appropriate people was held.
• Energy: This was a high performing team to begin with, but there was now a newfound energy and buzz. This was a fun team to be around!

As the title suggests, there certainly was some bad in that first iteration.

• Testing and documentation: These were the 2 areas that struggled the most in the first iteration (and the next couple as well). They felt that their work was too heavily back loaded, that is, they would receive their stuff too late in the iteration to either test or document properly. Many of the stories were not totally Done because they were either not tested properly or documented with the time they were given.
• Defects and bugs: Because testing happened so late in the iteration, many of the bugs they found could not be addressed in that iteration. These bugs would have to be carried over to the next iteration, meaning the number of new stories would have to be reduced.

Now for the ugly.

• After just a day or so into the iteration, a plethora of unplanned tasks starting showing up on the Scrum board for many of the stories. These stories now had many new hours of tasks added to them, and we fell behind very quickly. This leads into the next ugly…
• The Burndown chart: Talk about a misnomer! We started to affectionately call our chart the burn-up chart, because there was very little down direction going on with it. Our chart would have looked great at a sales meeting, but in our Scrum meeting, not so much.

So as you can see our 1^st iteration had its share of warts, and in fact, the next couple did as well. But we didn’t get frustrated. We learned from our mistakes and changed/added things based on those mistakes. The Retrospective meetings were incredibly useful because they made us all take a hard, honest look at what went well, and what didn’t. The next, and last entry in my Going Agile series will look at the Retrospective meeting.

Now that the New Year is upon us, I thought it would be a good time to add another chapter to my Going Agile series. My last entry left off at the point where we had prepared our backlog, created team rules and defined “Done”. Now we were ready for our first Iteration Planning meeting.

In our “team room” we had all the essentials in place for this meeting: stacks of color-coded cards (for capturing the various to do’s, or tasks), pens and highlighters, our Scrum board (with pins) to stick our tasks onto, and a keg of Red Bull, because we had no clue as to how long this meeting was going to last.

Everyone was anxious to get started, so I (as the Product Owner) introduced the first story that we were going to work on. I gave as much detail as I could about what the feature was, what it should do, the benefits the users would get from it, and so on. The team asked questions, and I answered them as best I could.

Once I was done talking, the most remarkable thing happened:  the team started to write down the various tasks required to complete the story. It started off quietly, as all the team members started writing on their cards, and to be honest, I was a little concerned that this was going to be the way this meeting would go. (Where’s the Red Bull, because this is shaping up to be a long and painful session.) But then the questions started coming from all sides –developers asking other developers questions, testers asking developers questions, documentation asking developers questions, developers asking testers questions, follow up questions, and so on. I vividly remember watching this, and the frenetic pace at which things were happening. I had worked with this team for a few years (doing Waterfall development), but I had never seen this level and intensity of communication and cooperation from the team. Once all the questions were asked (and answered), the task cards were collected and posted to our Scrum board. On to the next story, rinse and repeat…

The meeting lasted another few hours as we worked our way down the backlog and watched the new tasks go up on the Scrum board. By the end of the meeting, we were ready to start our Iteration. As the team left the room, they each moved a task from the “To Do” column to the ‘In Progress’ column, and the Iteration was underway.

It was truly incredible to see this team come together and work as a team so quickly, and to see how motivated they were to move to this new way of developing software. The next chapter in this series will look at the trials and tribulations of that first iteration.

In part one of Going Agile,I talked about how we introduced Agile to our development team. This next post will look at the events that led to our first iteration planning meeting.

During the weeks that led up to Iteration 1, there was much work that went on as a team, and much that each team member did individually. As the Product Owner, my biggest task was to create a backlog. Sure, I knew what the main new features were going to be, but I still needed to capture this, and add other oft-requested features. I scoured every correspondence I had with customers, sales, support, development, and so on to gather this information.

After everything was said and done, I had a pretty massive backlog… a pretty massive, unprioritized backlog. At this point, I really didn’t know any good techniques for backlog prioritization (that would change after attending the CPO training with Mountain Goat Software). This training was not going to happen for a few months, but something needed to be done… so I did what any good Product Manager does…I used the ‘wet finger in the air’ technique. Now, my ‘estimations’ were based on a number of concrete data points and some not-so-concrete assumptions and anecdotal evidence, so they weren’t totally of the ‘wild-assed guess’ ilk. After a few more days I had my backlog read for the team.

While the backlog creation was going on, a number of team meetings were occurring. Two of the more important meetings involved creating rules for the team and preparing our definition of “Done” . I highly recommend spending some time up front on both of these activities.

Creating the team rules was a great exercise, because it was the first time the team sat down as a collective and decided what the rules would be. Many of the rules were not groundbreaking…things such as everyone’s opinion is equal, treat everyone with respect, don’t be late for meetings, and when and where daily Scrums were going to happen.

The best result from this meeting centered on the team’s communication methods. Everyone was already using email, so that was covered. Instant messaging was rolled out to the team, and everyone was to use it. Of course face-to-face discussions were encouraged the most, but there needed to be some way to let people know you didn’t want to be disturbed (unless something was urgent). Everyone created a Do Not Disturb sign, and when it was posted, it was to be respected. Sometimes people just need to focus on the task at hand, rather than constantly being disrupted. We came out of that meeting with a clear set of easy-to-understand team rules, and we posted these rules in our team conference room for all to see. Note… rules can and will change over time.

Next was coming up with our definition of Done. The team sat down for a couple of hours to determine what should/should not be included. Looking back, we thought we were cavaliers and were blazing new trails with the definition we came up with…in reality, we put together a definition that was pretty much in line with the ‘industry norm’. One thing that we did not include initially was code reviews…that is, for a story to be considered done, the code had to be reviewed by at least one other developer (who was not associated with that piece of code). During our Iteration 1 retrospective, we modified our definition of Done, and code reviews became part of it. In fact, this definition of Done may go through many, ahem, iterations before becoming finalized.

Finally, we needed to get our ‘room’ set up and have all the necessary supplies on hand. Our team decided to use a wall board with color-coded cards for the tasks. Green cards were for development tasks, red cards were bugs, blue cards were for testing tasks, and yellow cards were for documentation tasks. Now we just needed a board to pin these tasks to. We didn’t want to spend a small fortune on a big pin-board, so we got creative and used carpet under padding. (You can get a huge piece of this at any DIY store for next to nothing and it works like a charm.) We fastened it to the wall, put on some masking tape borders and labels, and we had ourselves a Scrum board.

So with our prioritized backlog, team rules, definition of Done, and Scrum room all set, we were now armed and dangerous, and ready for our first iteration planning meeting…TO BE CONTINUED.

The first instalment in my ‘Going Agile’ series will reflect on the earliest days that led up to our development team becoming an Agile development team. Before I get into this too deep, I should first set the stage a little. This organization is a medium sized ($500M in revenue) software company, with no other teams using Agile techniques. We were going to be the first. The product was well established, having been on the market for about 5 years, and traditional development methods were fairly effective from a delivery and quality perspective. The team comprised of about 12 members, which included all developers, testers, documentation, the Scrum Master, and myself as the Product Owner.

The first meeting ever held with the whole team was intended to introduce Agile (Scrum) to them and get their buy in…we did not want to ram it down their throats and say we are doing this. At the time we were doing this, the concept of an Agile Coach was pretty much non-existent, so we were on our own. Our Scrum Master had been on some training, and thought for this meeting it would be good to try an exercise with the team to illustrate how Agile could work. So without any preamble or mention of Agile, everyone in the room was instructed to pick a partner, and then the goal of the exercise was explained. The goal was to navigate your team member around the room as many times as possible in 1 minute. Seemed pretty easy, until we told them about the twist…the team member that was walking around the room was to be blind folded. To add to the fun, our Scrum Master played the role of a roadblock, stepping in front of the blind folded people as they tried to circle the room, requiring new instructions to be shouted out to navigate around him. Once the clock started the chaos broke out, as 6 different people were simultaneously shouting out instructions trying to navigate their team member around the room, and around the roadblock. By the end of the 60 seconds we tallied total trips around the room, and came up with a number in the 30’s.

The 2^nd part of the exercise was quite a bit simpler, and merely had all team members walk around the room (no blind folds), and make their own decisions to navigate around the room and the ‘roadblock’. I’m sure you can imagine how much calmer the room was, and by the end of the 60 seconds we again tallied our results. This time we were well over 120.

So what was the purpose of this exercise, and how did it relate to Agile? Basically it illustrated the power of a self-managing team, and how the productivity of such a team can be magnitudes better when team members are given the ability to make decisions on their own, in real-time. After the exercise, we then introduced the idea of the team adopting Agile, what it is, how it could work, etc. In my opinion, doing this exercise first (and doing it without ever mentioning the term Agile) did more than a week’s worth of powerpoint sessions on why Agile is the way to go. The team was very receptive to the idea (at least most members, more on that in another blog), which set the stage for a series of follow on meetings to further flesh out what was really involved, and what needed to be done to prepare for our first Iteration. The next instalment in this series will delve into that preparation.

After attending Agile 2009 in Chicago, and speaking with so many people about their experiences with Agile, I thought it might be an interesting opportunity for me to do the same. So with that as my inspiration, I’ll be putting together a blog series that will cover a number of topics ranging from introducing Agile to your team, through to the release, with a number of other interesting subjects in between.

The series is in no way an attempt to tell you how to do things, but rather is intended to share experiences that I have had…perhaps you will read them and say to yourself, “I’m glad we’re not the only ones who went through that!”

The series kicks off next week discussing our team’s early days with Agile. This will introduce you to some of the key players in the team, how Agile was introduced internally, the training we went through, and so on. Other topics I have planned for this series include the 1^st Sprint preparation and planning, Retrospectives, team communication, developer issues/concerns, and finally the product Release.

Hopefully these blogs will strike a familiar note with you or give you something new to think about. In the meantime, if you have a particular topic you would like to see discussed, feel free to email me at todd.landry@klocwork.com, or find me on Twitter at http://twitter.com/todd_landry.

Busy day 3 with a number of sessions.  We attended: Strategies for Replacing Systems in Agile Projects, How to Evolve a Product Backlog, Agile Metrics and Four Core Concepts for Fast User Feedback.

In the discussion for Replacing Systems I certainly got surprised by one of the strategies.  The first release of the replaced system should be inferior to the existing system.  At first I thought Niklas was crazy but this started to make sense when he describes that there are infinite ways to compensate users and make it balance out.

The next session I went to was the “Evolution of Product Backlog” given by Ronica Roth.  This session took us through a couple of real cases (which is always nice) of how they evolved the backlog. Good session but I felt I needed more details.

Probably the best session I’ve attended so far was “Agile Metrics” by Dan Rawsthorne.  The key messages given were that you don’t just measure something just because you can.  Instead you measure things that tell you something about your team, product or progress.  We learned how to measure production during sprints, after sprints and then got into the hardcore stuff of release metrics.  I think I’ll leave the release metrics for another day ;)

Todd also attended “Four Core Concepts for Fast User Feedback”.  Overall Todd thought it was the best session he had attended so far as well. The presenter was engaging, and definitely knew what he was talking about. In the session he went over the 4 key principles required to run a good interview, those 4 being Context (talk to users while they work), Partnership (let the user lead, after all, they know more than you), Interpretation (figure out the meaning of what is happening), and Focus (know why you are there).

Watch for our Day 4 summary tomorrow and be sure to follow us throughout the day on Twitter:

Brendan Harrison
Todd Landry
Alen Zukich

I recently read a very good blog on the Triangle Offense and Scrum, and it inspired me to write a basketball related item as well.  I used to play a lot of basketball growing up. I played point guard, and was in charge of running the offence, calling out the appropriate play for each time down the court. In order to get the best possible opportunity to score, a lot of things have to go right…1) the proper play for the defence presented must be called; 2) the play has to be communicated properly (from the bench, to the PG, to the rest of the players on the floor at that time) so that everyone understands what to do; 3) Execution…the team needs to execute on the play that was called; and 4) sometimes you need a bit of luck.

Now I’ve been a Product Manager for software companies for a number of years, and developing/releasing a product is very similar  to the basketball scenario above.

1)    Proper play must be called …From a software perspective, this is knowing about the market you play in, as well as the competition you are playing against. You need to understand the weaknesses (or opportunities) so that you can take advantage of it, and get that easy score.

2)    Play has to be communicated properly… Communication is crucial in the development/release of a software product, especially if your team is Agile. Everyone needs to understand the big picture, and this knowledge has to be consistent. What would happen if the PM, chief architect, and VP of Sales all had a completely different understanding of the deliverables for the upcoming release? I’m sure you can figure it out… Also, over-communicate (if that’s even possible). More on communication in an upcoming blog…

3)    Execution… Each team member is a part of that team because they possess a key talent. So whether it is the lead developer, or the QA lead, or the UI designer, they all need to execute ‘the play’ to the best of their ability. If this occurs, then you’re team has given itself a great opportunity to succeed.

4)    Luck… Okay, so back in the day, I’ve hit the odd jumper as a result of a broken play, and while I would like to attribute that to pure skill (ha ha), my reasonable/practical side realizes that there was probably a fair bit (okay, a lot!) of luck involved. Software teams sometimes need a little bit of luck as well because things don’t always go as expected. So when you hear that developer say, I stumbled across this, while fixing that… consider Lady Luck to be on your side.  

I was originally going to write about how software development and golf were related, but other than the amount of cursing I do in both, I couldn’t come up with 3 other good similarities. If you can come up with a few more, then I’d love to hear them. For that matter, I would like to hear how you relate software development to other sports as well…Cricket anyone??

There was a recent blog on the top 10 good reasons for Scrum, so in the spirit of equality, I thought I would do one on the top 10 reasons not to go Scrum. Now, before I get started, let it be known that I am a huge fan of Scrum and agile (so much in fact that I am certified as a Product Owner), but there are definitely situations where it just might not make sense to go that route.

1. Your development team is geographically dispersed. In my opinion, this is the main reason why it would not make a lot of sense to go Scrum. Scrum (and agile) are all about communication, and even though technology has made it easier to communicate across the globe, a winky-face over MSN cannot get the same message across as a face to face conversation.

2. If you are currently meeting deadlines and release dates. I’m a big believer in the adage, if it ain’t broke, don’t fix it. Why would you want to mess up something that is working for you? Short answer…you don’t…

3. You cannot get complete buy-in or 100% commitment from management, development, PM, etc. If a PM cannot actively attend meetings, or management wants to make rash decisions outside of the team, then it just will not work…don’t even bother trying.

4. If people need complete clarity about the solution before even starting the project. The very nature of agile/scrum lends itself to this just not happening.

5. You have a fixed deadline, with a fixed set of requirements. This happens all the time…perhaps you have specific functionality planned for a big event, or a big customer. If this is the case, then it might make sense to manage this using more traditional project management methods.

While the original blog that inspired this had 10 reasons, my time this iteration is up, so I will only provide 5. If you have others you’d like to share, feel free to leave a comment.